Phrases · Dialogue 15 · 12 répliques
Returning a faulty product
A customer takes a hairdryer that has stopped working back to the shop where she bought it.
B1 · formel (usted · vous · Lei · o senhor · dumneavoastră · vostè)
Elena — a customer · Shop assistant
- Shop assistantBuongiorno, mi dica.
Buenos días. ¿En qué puedo ayudarle?
Bonjour madame, je peux vous aider ?
Bom dia. Em que posso ajudar?
Bună dimineața. Cu ce vă pot ajuta?
Bon dia. En què la puc ajudar?
Good morning. How can I help you?
Spain often uses le for a polite 'you' of either sex (ayudarle); Catalan picks the pronoun by sex (la puc ajudar to a woman). Italian mi dica, 'tell me', is the shop counter's standard opener.